Privacy Policy

1. Personal Information We Collect

We collect information necessary to provide high-quality dental care and manage our practice. This includes:

• Personal Identifiers: Name, date of birth, mailing address, email address, and phone number.
• Health Information: Medical history, dental records, treatment plans, and Protected Health Information (PHI).
• Financial Information: Insurance provider details and payment information for billing purposes.
• Digital Data: Cookies and usage data when you visit our website to improve your user experience.

2. How Personal Information Is Used

Your information is used primarily for:

• Treatment: Coordinating your dental care with our staff and necessary specialists.
• Payment: Billing you or your insurance provider for services rendered.
• Healthcare Operations: Improving our practice quality and training our staff.
• Communications: Sending appointment reminders, follow-up care instructions, and practice updates.

3. Who Personal Information Is Shared With

We do not sell your personal information. We share your data only with:

• Dental Specialists: When a referral is necessary for your specific treatment.
• Insurance Companies: To process claims and verify your coverage.
• Service Providers: Trusted business associates (such as our patient management software) who are contractually bound to protect your data.
• Legal Requirements: When required by law or in response to valid legal processes.

4. SMS and Mobile Privacy

We value your trust regarding your mobile communication. If you opt-in to receive SMS notifications (such as appointment reminders):

• SMS consent and phone numbers are not shared with third parties or affiliates for marketing or any other purposes.
• You may opt-out of SMS communications at any time by replying "STOP" to any message you receive from us.

5. Your Rights

Under federal law, you have the right to:

• Access and receive copies of your dental and health records.
• Request corrections to inaccurate information.
• Request a restriction on how we use or disclose your PHI.
• Receive a notification in the event of a data breach.

6. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please reach out: